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Privacy policy

Mandatory information on the rights of individuals to protect personal data

Information about the company processing your data:

Name: Vel
y Home Ltd.
UIC / BULSTAT: 203758835
Headquarters and address of management: Sofia, 8 Okolchitsa Str
Address for correspondence: Sofia, 8 Okolchitsa Str
Phone: 0
0359882444252
E-mail: velyhome@yahoo.com
Website: www.velyhome.com

Information on the competent supervisory authority for the protection of personal data:

Name: Commission for Personal Data Protection
Headquarters and address of management: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Address for correspondence: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Phone: 0
0359 2 915 3 518
Website: www.cpdp.bg

(Hereinafter referred to as "the Administrator" or the "Company") performs its activities in accordance with the Personal Data Protection Act and Regulation (EC) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data. This information is intended to inform you of all aspects of the processing of your personal data by the Company and the rights you have in relation to such processing.

 

 

Reason for collecting, processing and storing your personal data


Art. 1. The administrator collects and processes your personal data in connection with the use of the e-shop www.velyhome.com and the conclusion of contracts with the company pursuant to Art. 6, para. 1, Regulation (EC) 2016/679 (GDPR), and in particular on the following grounds:
Explicitly obtained your consent as a customer;
Execution of the obligations of the Administrator under contract with you;
Compliance with a statutory duty applicable to the Administrator;
For the purposes of the legitimate interests of the Administrator or a third party;
Goals and principles of collecting, processing and storing your personal data


Art. 2. (1) We collect and process the personal data you provide to us in connection with the use of the e-shop and the conclusion of a contract with the Company, including for the following purposes:

- creating an account and providing full functionality in using the online store;
- concluding and executing a distance contract;
-
individualization of a party to the contract;
- accounting purposes;
- statistical purposes;
- protection of information security;
- ensuring the fulfillment of the contract for the provision of the respective service.
- sending a newsletter at your request;

 

(2) We comply with the following principles when processing your personal data:
- lawfulness, good faith and transparency;
- limitation of the purpose of processing;
- relevance to processing goals and minimization of data collection;
- accuracy and timeliness of the data;
-
restriction of storage in order to achieve the objectives;
- integrity and confidentiality of processing, and ensuring an adequate level of security of personal data.


(3) When processing and storing personal data, the Administrator may process and store personal data in order to protect its legitimate interests:
fulfilling its obligations to the National Revenue Agency, the Ministry of Interior and other state and municipal authorities.

What kind of personal data collects, processes and stores our company

 

Art. 3. (1) The Company performs the following operations with the personal data provided by you for the following purposes:
Registration of an e-shop user and execution of a distance-purchase contract - the purpose of this operation is to create an account for using the e-shop to purchase goods and provide contact details for delivery of purchased goods. The registration and creation of an account for using the online store is not a mandatory step in providing the service and it is accessible to a significant extent without the creation of an account.
Conclusion of the impact assessment: Based on the impact assessment carried out, the operation "Registration of an e-shop user and the execution of a distance-purchase contract" is permissible for performance and provides sufficient guarantees to protect the rights and legitimate interests of the entities data in accordance with GDPR requirements.
Conclusion and execution of a commercial transaction with a client or a partner - the purpose of this operation is to conclude and execute a contract with a trading partner or client and its administration. Given the limited scope of personal data collected and the fact that part of it is collected from publicly available sources, it is not necessary to carry out an impact assessment on the operation of an impact assessment.
Sending a newsletter - the purpose of this operation is to administer the bulletin sending process to clients who have declared they wish to receive. Given the limited scope of personal data collected, an impact assessment is not required to carry out an impact assessment of the operation.
Exercise the right of withdrawal or claim - the purpose of this operation is to administer the process of exercising the right of withdrawal or claim by the client. Given the limited scope of personal data collected, an impact assessment is not required to carry out an impact assessment of the operation.

 

(2) The administrator shall process the following categories of personal data and information for the following purposes and on the following grounds:
Your individualized data (email, name, etc.)
Purpose for which data is collected: 1) Making a contact with the user and sending information to him, 2) For the purpose of registering a user in the online store, and 3) Sending a newsletter.
Reason for processing your personal data - By accepting the terms and conditions and registering in the e-shop or ordering without a registration or upon entering into a written agreement between the Administrator and you, a contractual relationship is created on which we process your personal data . 6, para. 1, b. (b) GDPR. Your data for sending a newsletter is processed at your explicit consent - Art. 6, para. 1, b. (s) GDPR.
Delivery Details (names, phone, address, etc.)
Purpose for which the data is collected: Execution of obligations of the administrator under a contract for purchase and sale of purchased goods.
Reason for processing your personal data - By accepting the terms and conditions and registering in the e-shop or ordering without a registration or upon entering into a written agreement between the Administrator and you, a contractual relationship is created on which we process your personal data . 6, para. 1, b. (b) GDPR.
Additional data provided by you - If you want to add your profile, you can fill in the name, surname, phone number.
Goal for which data is collected: Adding user information to his / her user account.
Grounds for processing the data: You have explicitly given consent to process its personal data for one or more specific purposes - 6, para. 1, b. (a) of GDPR at the time of registration in the online store. The provision of this data is not required for registration in the online store.

 

(3) The administrator does not collect or process personal data related to the following:
reveal racial or ethnic origin;
reveal political, religious or philosophical beliefs, or membership of trade unions;
genetic and biometric data, health data, or data on sexual life or sexual orientation.

 

(4) The personal data are collected by the Administrator from the persons to whom they refer.

(5) The Company does not make automated decision making with data.


Art. 4. (1) The Company carries out the following operations with the personal data provided by you as legal representatives or agents of legal persons-trading partners for the following purposes:

- Conclusion and execution of a commercial transaction: For the conclusion and execution of a commercial transaction with a trading company, we process only the full names of the legal representative or the person authorized by the company. Conclusion of the Impact Assessment: Given the small volume of data subjects that are processed and given the limited amount of personal data collected, an impact assessment is not necessary for the current operation.

 

(2) The personal data are collected by the Administrator from the persons to whom they refer also from the Commercial Register to the Registry Agency.

 

(3) The Company does not make automated decision making with data.


Art. 5. The administrator can use the so-called "Cookies" for the purpose of providing full functionality to the website, improving user experience, statistical purposes, facilitated access, etc., which you agree to using our website. You can control and / or delete cookies at any time using the settings of your browser. Cookies are not personal data and are not used to identify visitors and users of the e-shop.

 

Term of storage of your personal data


Art. 6. (1) The administrator keeps your personal data for a period no longer than the existence of your online store account. After deleting your account, the Administrator takes the necessary care to erase and destroy all your data without undue delay or to anonymize them (ie to bring them in a form that does not reveal your personality).

(2) The Administrator processes your personal data that you provided when placing an order without registration in the online store until the order is completed unless you have given your explicit consent when processing your order to process your data for the purpose of improving the service, providing recommended content for you, individual terms, promotions, and for statistical purposes.

(3) The administrator keeps your personal data provided in connection with online orders for a period of 5 years for the purpose of protecting the legal interests of the Administrator in legal or administrative disputes with online shoppers.

 

(4) The Administrator shall notify you in case the period for storing the data is necessary to be extended in order to fulfill a statutory obligation or in view of the legitimate interests of the Administrator or otherwise.

 

(5) The administrator keeps the personal data that he / she needs to keep under the applicable legislation for the relevant term, which may exceed the life of your e-shop account or until the order is completed.


Art. 7. The administrator keeps the personal data of the legal representatives of its trading partners for the duration of the contract, for observing the legitimate interests and legal obligations of the Administrator, which may exceed the term of the concluded contract.

Transmitting your personal processing data


Art. 8. (1) The administrator may, at its own discretion, transmit all or part of your personal data to processors for the fulfillment of the processing purposes you have agreed to, subject to the requirements of Regulation (EC) 2016/679 (GDPR) .

(2) The Administrator notifies you in case of intent to transfer some or all of your personal data to third countries or international organizations.

Your rights in collecting, processing and storing your personal data
Withdrawal of consent to process your personal data


Art. 9. (1) If you do not wish to have your personal data processed for marketing purposes and receive a newsletter, you may at any time withdraw your consent for processing by completing the withdrawal form in Appendix 1 or by request in free text, and send it to us by email - velyhome@yahoo.com.


(2) Once we have received your request, we will send you the email you have provided for newsletters and advertising messages, a letter with detailed instructions for your verification as a recipient of newsletters and subject of personal data for which withdrawal of consent was requested.


(3) Withdrawal of consent does not affect the lawfulness of the processing of personal data that the Administrator has performed so far.

 

Right of access
Art. 10. (1) You have the right to request and obtain from the Administrator a confirmation that personal data relating to you is being processed by submitting a request in free text by email.

 

(2) You have the right to access the data relating to you as well as information relating to the collection, processing and storage of your personal data.

 

(3) Once we have received your request, we will send you a letter with detailed instructions for your verification as the subject of the personal data to which access has been requested to the email you used to register or place orders in the e-shop.


(4) After the verification, according to para. 3, the Administrator provides you with a copy of the personal data processed with you in electronic or other appropriate form upon request.


(5) The provision of access to the data is free of charge, but the Administrator reserves the right to impose an administrative fee in the event of recurrence or excessive demands.

Right of correction or completion
Art. 11. (1) You may at any time correct or fill in inaccurate or incomplete personal data relating to you through the "Edit Account" option.


(2) You may correct or fill in the inaccurate or incomplete personal data relating to you directly through your website profile or by sending a request to the Administrator by email using the form in Appendix 4 or by a free text request.

 

Right to delete ("to be forgotten")


Art. 12. (1) You have the right to ask the Administrator to delete any or all personal data related to you and the Administrator has the obligation to delete them without undue delay when any of the following reasons exists:
- personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
-
you withdraw your consent on which the processing of the data is based and there is no other legal basis for the processing;
-
you object to the processing of your related personal data, including for the purposes of direct marketing, and there are no legitimate grounds for the processing that will take precedence;
- personal data has been tampered with;
- personal data must be deleted in order to comply with a legal obligation under EU law or the law of a Member State that applies to the Administrator;
personal data have been collected in connection with the provision of information society services.

 

(2) The administrator is not obliged to delete the personal data if he / she keeps them and processes them:
- for the exercise of the right to freedom of expression and the right to information;
- to comply with a legal obligation that requires treatment provided for under EU law or the law of the Member State that applies to the Administrator or for the performance of a task of public interest or the exercise of official authority conferred on him;
- for reasons of public interest in the field of public health;
- for purposes of archiving in the public interest, for scientific or historical research or for statistical purposes;
- for the establishment, exercise or protection of legal claims.

 

(3) In order to exercise your right to be forgotten, you must email your request to delete your personal data that the Administrator processes by completing the form in Attachment 2 or by free text request, then the Administrator will send to the e-mail you used to sign up or place orders in the e-shop, a letter with detailed instructions for your verification as a shop user, and the subject of the deleted data.

 

(4) Once we have verified the identity of the person making the request and the person to whom the data relate in accordance with your instructions, we will delete all data we process for you in accordance with par. 3.


(5) If there is an order you are currently processing, the earliest point at which you may want to be "forgotten" is when you successfully complete your order.

Right of limitation


Art. 13. You may require the Administrator to limit the processing of your related data by sending us a request in free text by email when:

- contest the accuracy of personal data for a period that allows the Administrator to verify the accuracy of personal data;
- processing is illegal, but you do not want personal data to be erased but only to be limited;
- The administrator no longer requires personal data for the purpose of processing, but you require them to establish, exercise or protect your legal claims;
- You have objected to the processing pending verification that the legal grounds of the Administrator have an advantage over your interests.

(2) Once we receive your request, we will send you the email that you used to register or place orders in the e-shop, a letter with detailed instructions for your verification as a shop user and a person subject to the request to limit processing.

(3) After the verification under para. 2, the Company will stop processing your data, but will not remove the posts you made in the online store, if any.

Right of portability

Art. 14. (1) If you have consented to the processing of your personal data or the processing is necessary for the execution of the agreement with the Administrator, or if your data is processed in an automated manner, you may:
- ask the Administrator to provide you with your personal data in a readable format and transfer it to another Administrator;
- ask the Administrator to directly transfer your personal data to an administrator you provide when it is technically feasible.
(2) You may exercise the right of portability by sending us by e-mail a completed form according to Appendix 3 or a request in free text, after which the Administrator will send a letter to the e-mail you used to register or place orders in the e-shop detailed instructions for your verification as a shop user and the subject of the personal data for which a request for portability is requested.
(3) After the verification under para. 2, the company sends the data it processes for you in an XML format to the email you specify.

Right to receive information


Art. 15. You may request the Administrator to inform you of all recipients to whom personal data for which the correction, deletion or limitation of the processing was requested has been disclosed. The administrator may refuse to provide this information if this would not be possible or would require disproportionate effort.

Right of objection
Art. 16. You may object at any time to the processing of personal data by the Administrator that relates to it, including if it is being processed for profiling or direct marketing purposes.

Your rights to violate the security of your personal information
Art. 17. (1) If the Administrator detects a breach of security of your personal data that may pose a high risk to your rights and freedoms, he shall inform you without undue delay of the violation and of the measures taken or to be taken .
(2) The administrator is not obliged to notify you if:
- has taken appropriate technical and organizational protection measures with respect to the data affected by the security breach;
- has subsequently taken measures to ensure that the violation will not lead to a high risk for your rights;
- notification would require disproportionate efforts.

 

Art. 18. (1) For the purpose of processing your personal data and providing the service in its full functionality and in view of your interests, the Administrator may provide the data to the following processors:

Data processing personal: Lillia Ognianova Todorova

Purpose of the processing of personal data: use of internet shop, realization of orders and contracts


(2) Data processing personnel shall comply with all legal and security requirements for the processing and storage of your personal data.


Art. 19. The administrator does not transfer your data to third countries.


Art. 20. In case of violation of your rights under the above or applicable data protection laws, you have the right to file a complaint with the Personal Data Protection Commission as follows:

Name: Commission for Personal Data Protection.
Headquarters and address of management: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Address for correspondence: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Phone: 00359 2 915 3 518
Website: www.cpdp.bg

Art. 21. You may exercise all of your rights to protect your personal data through the forms enclosed with this information. Of course, these forms are not mandatory and you can make your claims in any form that contains a statement about it and identifies you as the data holder.


Art. 22. If the consent relates to a transfer, the Administrator shall describe the possible risks for the transfer of data to third countries in the absence of a decision on adequate protection and appropriate remedies.

 

Appendix № 1

Form of withdrawal of consent for processing purposes

Your Name*: .........................
Your email that you used in the e-shop *: .........................
Feedback data (e-mail) *: .........................

To
Name: .........................
UIC / BULSTAT: .........................
Seat and management address: .........................
Mailing address: .........................
Phone: .........................
E-mail: .........................
Website: .........................

I hereby withdraw my consent to process the personal data I have provided for the purpose of receiving a newsletter, advertisement or other marketing material by being familiar with the conditions for withdrawal of consent in accordance with the Mandatory Information on the Rights of the Privacy of the personal data of the e-shop.
In case of violation of your rights under the above or applicable data protection laws, you have the right to file a complaint with the Personal Data Protection Commission as follows:

Name: Commission for Personal Data Protection.
Headquarters and address of management: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Address for correspondence: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Phone: 00359 2 915 3 518
Website: www.cpdp.bg



Appendix 2

Request "to be forgotten" - to delete my personal information

Your Name*: .........................
Your email with which you have signed up or used for orders in the e-shop *: .........................
Feedback data (e-mail) *: .........................

To
Name: .........................
UIC / BULSTAT: .........................
Seat and management address: .........................
Mailing address: .........................
Phone: .........................
E-mail: .........................
Website: .........................

Please all personal data you collect, process and store provided by me or by third parties that are related to me according to the identified identification to be deleted from your databases.
I declare that I am aware that some or all of my personal data may continue to be processed and stored by the controller for the purpose of performing its legal obligations.
In case of violation of your rights under the above or applicable data protection laws, you have the right to file a complaint with the Personal Data Protection Commission as follows:

Name: Commission for Personal Data Protection.
Headquarters and address of management: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Address for correspondence: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Phone: 00359 2 915 3 518
Website: www.cpdp.bg

 

Appendix 3

Request for portability of personal data

Your Name*: .........................
Your email with which you have signed up or used for orders in the e-shop *: .........................
Feedback data (e-mail) *: .........................

To
Name: .........................
UIC / BULSTAT: .........................
Seat and management address: .........................
Mailing address: .........................
Phone: .........................
E-mail: .........................
Website: .........................

I ask that all personal data relating to me that are collected, processed and stored in your databases be sent in XML format to:
e-mail: .........................
Administrator receiving data: .........................

Name: .........................
Identification number (UIC, BULSTAT, registration number in CPDP): .........................
E-mail: .........................

In case of violation of your rights under the above or applicable data protection laws, you have the right to file a complaint with the Personal Data Protection Commission as follows:

Name: Commission for Personal Data Protection.
Headquarters and address of management: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Address for correspondence: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Phone: 00359 2 915 3 518
Website: www.cpdp.bg


Appendix 4

Request for data correction


Your Name*: .........................
Your email with which you have signed up or used for orders in the e-shop *: .........................
Feedback data (e-mail) *: .........................

To
Name: .........................
UIC / BULSTAT: .........................
Seat and management address: .........................
Mailing address: .........................
Phone: .........................
E-mail: .........................
Website: .........................

Please provide the following personal data you collect, process and store provided by me or third parties that are related to me to be corrected as follows:

Details to be corrected:
..................................................

Please be corrected as follows:
..................................................

In case of violation of your rights under the above or applicable data protection laws, you have the right to file a complaint with the Personal Data Protection Commission as follows:

Name: Commission for Personal Data Protection.
Headquarters and address of management: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Address for correspondence: Sofia 1592, "Prof. 2 Tsvetan Lazarov
Phone: 00359 2 915 3 518
Website: www.cpdp.bg